Water Heaters

  • Can I finance my water heater purchase?

    Yes, you can use Eco Financing for an Install+ model, and the financing will cover the both the product cost and the standard installation package.  Products without installation cannot be financed with Eco Financing at this time. To finance your product, select Eco Financing as your payment meth...
  • Do you price match?

    No, we do not price match with other retailers or service providers, or between different vendors on the Marketplace. Water heater prices may vary between Install+ and other fulfillment partners. This is due to pricing being bundled with installation, preventing individual adjustments.
  • How do I get my water heater rebate?

    For products purchased on Marketplace (both for Install+ from Water Heater Warehouse and for product only fulfillment by Ferguson or others) you’ll answer a few questions and provide your SoCalGas account number. If eligible, your rebate will be automatically applied to your purchase. Rebates are...
  • How will my water heater order be delivered or installed?

    Product Only (Fulfillment by Ferguson): The fulfillment partner (Ferguson) will call within 1–2 business days to schedule delivery. Delivery is curbside only. Drivers may place the water heater in an accessible garage, but cannot bring it inside your home. If the item is not received by an adult ...
  • What is included in the Install+ package from Water Heater Warehouse

    Your Installation Includes: Labor to install new appliance by a CSLB licensed contractor All permitting necessary Haul-away and recycle of old water heater Materials to install new appliance, including: All necessary fittings Thermostatic mixing valve Hot and cold flex lines Gas valve Gas line Ga...
  • What’s the difference between Install+ and Product Only purchases?

    Install+ (Water Heater Warehouse) Price includes the water heater and professional installation. Eligible for Eco Financing (covers product + installation). A licensed installer from Water Heater Warehouse will contact you within 2–3 business days to confirm details and schedule your installation...
  • What’s the return policy?

    Product Only (Fulfillment by Ferguson): Returns allowed within 15 days of delivery. Packaging must be unopened and undamaged. Opened packages cannot be returned or refunded. We advise that you do not open the package until a licensed installer has confirmed all of the installation details. To sta...
  • Who fulfills my order?

    Install+ orders → Water Heater Warehouse (includes installation). Product Only orders → Ferguson (delivery only), you will arrange for your own installer. Additional fulfillment partners may be added in the future.